Privacy/Service Policy

Privacy Policy

This privacy notice discloses the privacy practices for www.thinwood.org.
This privacy notice applies solely to information collected by this web site. It will notify you of the following: *

*1. The only personally identifying information collected by this website is the users email address and name when requests for product information are made.
*2. Personal information will be deleted at the request of the user by sending a remove request to sales@thinwood.net, with "remove" in the subject line.
*3. Information is accessible only to agents of the company and is solely for use by its agents in the dissemination of product information to customers, or to answer any questions posed by a customer.
*4. Any erroneous or improper information may be corrected by using the "Contact Us" link.

*Information Collection, Use, and Sharing*

*We are the sole owners of the information collected on this site. We
only have access to/collect information that you voluntarily give us via
email or other direct contact from you. We will not sell or rent this
information to anyone. *

*We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.*

*Unless you ask us not to, we may contact you via email in the future to
tell you about specials, new products or services, or changes to this
privacy policy.*

Your Access to and Control Over Information*

*You may opt out of any future contacts from us at any time. You can do
the following at any time by contacting us via the email address or phone number given on our website:*

*- See what data we have about you, if any. *

*- Change/correct any data we have about you.*

*- Have us delete any data we have about you.*

*- Express any concern you have about our use of your data.*

*We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.*

*Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.*

*While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable
information. The computers/servers in which we store personally identifiable information are kept in a secure environment. *

**If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 704-800-1215 or via email at sales@thinwood.org

Service Guarantee

Any unopened item may be returned within 30 days for a full refund less the cost of shipping.